Payments & Ordering
What types of payments do you accept?
We accept almost everything through Paypal.
We accept Visa | Mastercard | Discover | American Express | Paypal
+ We do not accept personal checks because we are not your landlord and this isn't 1995.
+ We do not accept money orders or direct bank transfers either. We're actually not sure if anyone does.
Do you sell gift cards?
Not right now, but they will be available this holiday season. So keep checking back.
How much is shipping and how long does it generally take?
Transit times vary by country and shipping service.
+ Orders are processed Monday - Friday, excluding some federal holidays.
+ We are not responsible for lost or stolen packages or packages delayed by the carrier. So, keep a watchful eye on your mailman. (And contact us if you have a problem)
+ All international orders are subject to customs fees determined by their countries regulations.
How do I track my order?
You're gonna get an e-mail from Paypal (we use them to process orders). Open that up, there's a tracking number inside of it. You can either track through the link in the email, your shopdirtyceleb.com account, or go directly to the carrier 's website.
Got my package but there's a fee. What's the deal?
Returns and Exchanges
Can I change or cancel an order I just placed?
Unfortunately, we can't change orders that are placed and shipped. However, if you contact us before we ship the item, we can refund you right away (the time it takes for you to get reimbursed depends on your bank).
Can I return something I bought?
Yes, we take back any item within 14 days for a full refund. Items returned after 14 days are subject to store credit.
What will I get for my return?
Once we get our items, we'll send you a confirmation email with either amount refunded or all of your store credit info. Once you get that e-mail, you're ready to shop! If you were issued a store credit, a code in the amount will be provide that you can add like a coupon before you checkout.
Didn't have a account when you checked out? Don't worry, we will make one for you! Just wait for your return confirmation email for all the information about your NEW account with DC!
Do you offer price adjustments for past sales?
We love you, but we do not adjust prices on past orders.